# What is customer support system?



##### Post Metadata
- Posted at: over 6 years ago
- Net upvotes: 1


## Comments
### Comment 1

A customer support system is what helps a company manage all customer service requests, including analysis and resolution for support tickets. It is the backbone of an organization. The appropriate help desk software in your business will keep you at your position in the market having customer service as your competitive advantage.

##### Comment Metadata
- Posted at: over 6 years ago




## Related Product
[Managed Live Chat Providers](https://www.g2.com/products/managed-live-chat-providers/reviews)

## Related Category
[Managed Live Chat](https://www.g2.com/categories/managed-live-chat)

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