The multichannel sequences feature is designed to automate various sales communication channels – automated or manual emails, voice calls, social touches, meetings or simply ‘To Do’ tasks.
Sequences are a repeatable number of steps over different communication channels with delays between each step. Move your contacts via integrations, API, Zapier, or manually drop them into a sequence. Each contact will go through the same process and will be contacted at the right time via different channels as defined in your sales playbook.
Multichannel sequences eliminate daily work hassles for every customer-facing role: SDRs, Sales Reps, Recruiters, Account Execs and, Customer Success. Reply will send emails for you, schedule calls and provide voice capabilities, help to nail messaging, analyze your results (and your team’s) and help to improve them.