# What happens if there is an error in a claim or payment in PayerSync?

What happens if there is an error in a claim or payment in PayerSync?

##### Post Metadata
- Posted at: 3 days ago
- Author title: Sr. Customer Marketing Manager
- Net upvotes: 1


## Comments
### Comment 1

Because posting requires staff verification rather than happening unattended, discrepancies can be identified before the payment enters the practice management system. Claim and payment detail remain viewable in PayerSync for research and reconciliation, and Rectangle Health support is available 24/7 to assist with posting issues.

##### Comment Metadata
- Posted at: 3 days ago
- Author title: Sr. Customer Marketing Manager




## Related Product
[Rectangle Health](https://www.g2.com/products/rectangle-health/reviews)

## Related Category
[Revenue Cycle Management](https://www.g2.com/categories/revenue-cycle-management)

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