# What does Zendesk software do?

What does Zendesk software do?

##### Post Metadata
- Posted at: over 3 years ago
- Author title: Pinned by G2 as a common question



## Comments
### Comment 1

Zendesk is a customer support software that helps businesses manage customer queries, support tickets, live chats, and emails in one platform. It allows support teams to track issues, respond to customers quickly, and monitor service performance. Very easy to manage software. 

##### Comment Metadata
- Posted at: 19 days ago
- Author title: IT Service Desk Supervisor | Global IT Support Leadership | ServiceNow & Windows/AD | Remote Roles Open



### Comment 2

It is a ticketing Tool

##### Comment Metadata
- Posted at: over 3 years ago
- Author title: Consultant




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