# What does data migration look like when switching to PestPac from another pest control software?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">We're currently on a different platform and have years of customer data, service history, and account records we'd need to bring over. I'm trying to understand what the migration process looks like before committing to a switch.</p>

##### Post Metadata
- Posted at: about 1 month ago
- Net upvotes: 1


## Comments
### Comment 1

Years of customer data, service history, and account balances are the real switching cost in this decision, and the migration process is worth scrutinizing as closely as the software itself.
PestPac offers a few migration paths depending on your situation. For straightforward datasets, there&#39;s a free self-service Data Import Utility that works from CSV uploads. For most companies switching platforms, we recommend the guided migration, where a dedicated specialist manages the transfer of customer records, service history, work orders, outstanding balances, and stored credit card tokens. That last one matters more than people expect, since losing autopay enrollments means re-collecting payment info from your entire recurring customer base. Larger or more complex migrations are scoped individually.
One honest note: migration complexity genuinely varies by source platform. How your current system structures and exports data affects what maps over cleanly, which is why we assess your specific dataset during the sales process rather than promising a one-size-fits-all answer.
If you share what platform you&#39;re on and roughly how many accounts you&#39;d bring over, our team can give you a realistic picture of what your specific migration would involve before you commit to anything.

##### Comment Metadata
- Posted at: 27 days ago




## Related Product
[PestPac by WorkWave](https://www.g2.com/products/pestpac-by-workwave/reviews)

## Related Category
[Field Service Management](https://www.g2.com/categories/field-service-management)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4