# We're getting hit with chargebacks from retailers for EDI errors. How do other small businesses handle this? Is there a way to prevent them?

Chargebacks from EDI errors are one of the most expensive and frustrating problems for small suppliers. Common culprits include incorrect ASN data, late PO acknowledgments, wrong UPC/GTIN codes, and labeling issues.

Here's how to reduce them:

1) Use a provider with real-time validation — Your EDI system should catch errors before documents are sent, not after the retailer rejects them.

2) Proactive monitoring — Some managed EDI providers monitor your transaction flow and flag anomalies. This is huge for small teams who can't dedicate someone to watching EDI dashboards.

3) Get your item data right — Most chargebacks trace back to bad product data. Centralize your UPCs, GTINs, pricing, and pack sizes in one place.

Elevate ( <a class="a a--md" elv="true" href="https://edielevate.com">https://edielevate.com</a> ) was built to address these issues proactively. Our team prides itself in proactively monitoring transactions and flagging issues before they reach the retailer. We also have an Item Database feature that centralizes all your product data so every trading partner gets consistent, compliant information. For a small business, having experts watch your back on compliance is worth its weight in gold.

##### Post Metadata
- Posted at: 4 months ago
- Author title: Always By Your Side, Solving EDI Challenges
- Net upvotes: 1



## Related Product
[Elevate](https://www.g2.com/products/edi-support-llc-elevate/reviews)

## Related Category
[Electronic Data Interchange (EDI)](https://www.g2.com/categories/electronic-data-interchange-edi)

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