What does a virtual assistant do?
Virtual assistants, also known as chatbots or bots, are solutions that use Artificial Intelligence and they are taking on a leading role in customer service. They are an innovation for companies with demanding customer support needs. Not only are they novel, but they also reduce costs and keep customers happy. Incorporating a virtual assistant on a company website or social media channel has proven to increase user satisfaction in both the short and long term. AgentBot is the expert in customer service powered by artificial intelligence.