# Understand Whatsapp integration first if it is critical

Can refer the other points

##### Post Metadata
- Posted at: over 4 years ago
- Author title: Customer Success Manager
- Net upvotes: 1


## Comments
### Comment 1

"With our Whatsapp integration businesses can
- Engage with their customers on Whatsapp
- Help customers help themselves by talking to a chatbot
- Use Customer Journeys to automatically send transactional and marketing messages based on user properties and actions "
Learn more-https://bit.ly/3zwMU41

##### Comment Metadata
- Posted at: almost 4 years ago
- Author title: Digital Marketing Specialist




## Related Product
[Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews)

## Related Category
[Live Chat](https://www.g2.com/categories/live-chat)

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