# TrueVault customer service doesn't exist

TrueVault worked fine for what we needed while we used it, but the customer service was awful. We also had issues with a lack of communication, including no reminders or notifications about the auto-renewal policy. When we attempted to cancel, we were met with the opposite of customer service.

##### Post Metadata
- Posted at: 7 days ago
- Author title: Marketing at Fat & Weird Cookie
- Net upvotes: 1



## Related Product
[TrueVault](https://www.g2.com/products/truevault-truevault/reviews)

## Related Category
[Consent Management Platform (CMP)](https://www.g2.com/categories/consent-management-platform-cmp)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: over 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: over 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: over 13 years ago
  - Comments: 4