# Trouble canceling Salesflow after a free period ended: how did you get support to act?

I have been trying to cancel my subscription for weeks, but customer support only replies with a generic "thank you for your patience" and my account stays active. I also wasn’t informed my free period was going to end, and now they refuse to end my account. If you’ve dealt with something similar, what finally got your cancellation processed, and how long did it take?

##### Post Metadata
- Posted at: 3 months ago
- Author title: Founder
- Net upvotes: 1



## Related Product
[Salesflow](https://www.g2.com/products/salesflow/reviews)

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[Lead Capture](https://www.g2.com/categories/lead-capture)

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