# Too many recipients (both tech savvy and not) are unable to open my Neocertified emails. I've seen only a passing comment on that, but it's a real problem for me. What could be the problem?

Recipients can't open emails from Neocertified

##### Post Metadata
- Posted at: over 6 years ago
- Net upvotes: 1


## Comments
### Comment 1

Hi Kathleen, this is Merry from G2.com. I spent a while trying to find folks who were having similar issues, without any luck. Here's the contact info for the NeoCertified support team, however. Hopefully they can provide you with the answer! Best of luck. 877-613-5036 or Support@NeoCertified.com.

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Market Research Analyst




## Related Product
[NeoCertified Secure Email](https://www.g2.com/products/neocertified-secure-email/reviews)

## Related Category
[Email Encryption](https://www.g2.com/categories/email-encryption)

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