# What does technical support entail?

Technical Support

##### Post Metadata
- Posted at: about 8 years ago
- Net upvotes: 1


## Comments
### Comment 1

At Hippo we do our best to ensure our customers adopt the software and get the most out of their investment. Lifetime technical support is included in all subscriptions. Our office hours are M-F 8:30 am - 5:00 pm. Support is accessible by phone, email, tickets. According to Zendesk ticketing, Hippo's response time is 3 times faster than the industry average. 

##### Comment Metadata
- Posted at: about 8 years ago
- Author title: SaaS - Sales and Marketing Leader




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