# TeamViewer for global support: smooth UI, but how do you handle connection retries and cost?

I like TeamViewer’s user-friendly UI and how easy it is to navigate, plus the ability to remotely access multiple Windows sessions at the same time. It’s been helpful for supporting other regions as a global support team, and the end-user client plus admin console makes it easy to add and manage users. The downsides for me are the subscription cost for small businesses and occasional failures to connect that take multiple attempts. How often do you run into connection issues, and have you found ways to reduce retries or justify the pricing?

##### Post Metadata
- Posted at: 4 days ago
- Author title: Information Technology Help Desk Supervisor @ Stealth Monitoring, Inc.
- Net upvotes: 1



## Related Product
[TeamViewer](https://www.g2.com/products/teamviewer/reviews)

## Related Category
[Remote Support](https://www.g2.com/categories/remote-support)

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