# What support do I get with each plan?

Support

##### Post Metadata
- Posted at: about 7 years ago
- Net upvotes: 1


## Comments
### Comment 1

Starter includes Community Support through Stack Overflow forums. Questions are answered by the community and Kentico staff.

Professional and the 30-day trial includes Professional Support through chat and email. Questions are typically answered within a couple of hours or by the next business day. 

Business includes Priority Support through chat and email. Questions are answered with high priority and are typically answered within a couple of hours. You can optionally purchase additional support from a dedicated customer success manager and Fast Track Onboarding.

Enterprise includes 24x7x365 Top Priority Support through chat, email, and phone, provided by our support teams in Europe, United States, and Australia. You will have access to a dedicated customer success manager who will guide you through the whole implementation. Plus, you will get a number of consulting hours with our solution architects. The Enterprise plan also includes an SLA for service availability and Fast Track Onboarding. 

Business and Enterprise Plan customers also have the option to purchase Premium Support that guarantees an SLA for support response time. 

##### Comment Metadata
- Posted at: about 7 years ago
- Author title: Ideas generator & make it happener! Currently building a customer-centric culture at Kentico.




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