# Does your software manage the actions our team takes after we get feedback from customers?

Software capabilities

##### Post Metadata
- Posted at: about 9 years ago
- Net upvotes: 1


## Comments
### Comment 1

Yes, we have a fully integrated and configurable closed loop management capability so that you can automate your management follow-up with customers. You can manage the owners, escalation path, tracking, and much more. Through integration, you can manage the process in our software or through favorite tools like Salesforce or service center management applications.

##### Comment Metadata
- Posted at: about 9 years ago




## Related Product
[NICE Satmetrix CXM](https://www.g2.com/products/nice-satmetrix-cxm/reviews)

## Related Category
[Experience Management](https://www.g2.com/categories/experience-management)

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