# Salesforce Sales Cloud for account tracking: what AI features are actually useful?

In Salesforce Sales Cloud, I like how easy it is to track account info and keep documentation on accounts and prospects. It runs smoothly day to day, integrations work well when connected to other tools, and support and pricing on our plan have been solid. The only gap for me is that the AI-powered features did not stand out, and I would like an AI option that surfaces live news about an account. If you use the AI features, what has been most helpful in your workflow?

##### Post Metadata
- Posted at: 2 days ago
- Author title: BDR
- Net upvotes: 1



## Related Product
[Salesforce Sales Cloud](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

## Related Category
[CRM](https://www.g2.com/categories/crm)

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