# Rippling onboarding: clear instructions, but how do you get quick support when questions come up?

I used Rippling for onboarding and found the instructions very easy to follow, with detailed info throughout. One thing I struggled with was not seeing a customer service phone number to call when questions come up. For those using Rippling, how do you handle support during onboarding, and what support options have worked best for you?

##### Post Metadata
- Posted at: 3 months ago
- Author title: Executive Assistant
- Net upvotes: 1


## Comments
### Comment 1

Run so far away if you can. Rippling has 0 support before, during, and after implementation. I am almost a year into using Rippling and I wish I had never done this. Support is nonexistent, and if you get someone, they are usually wrong. 

##### Comment Metadata
- Posted at: 2 months ago
- Author title: Head of People Operations




## Related Product
[Rippling](https://www.g2.com/products/rippling/reviews)

## Related Category
[Core HR](https://www.g2.com/categories/core-hr)

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