# I have a computer repair service and I have customers whom live out of town...how could I use spiceworks to administer routine task through a secure connection?

Remote management

##### Post Metadata
- Posted at: about 10 years ago
- Author title: Shipper Clerk at Parker Hannifin
- Net upvotes: 1


## Comments
### Comment 1

2 choices that I know of and that is spice works and pdq inventory.  I prefer pdq, but Sw is free.

##### Comment Metadata
- Posted at: almost 7 years ago
- Author title: IT and Marketing Manager at Wood Sales



### Comment 2

Spiceworks has a module for Remote Site setup and connectivity
called “Remote Collector" that will connect to your central Desktop app using HTTPS and sends the data from the remote site back to you.

Check it out at this site.  I have never used it but it sounds like what your looking for.
https://community.spiceworks.com/support/desktop/troubleshooting/remote-site-setup

##### Comment Metadata
- Posted at: almost 7 years ago
- Author title: Technical Operations Manager at Clock Medical Supply



### Comment 3

Spiceworks gives you the ability to manage assets and network equipment. Alerting when there is an issue any of your equipment. 

##### Comment Metadata
- Posted at: almost 7 years ago
- Author title: Network Administrator at KeySource Acquisition



### Comment 4

Looks like a really old question so Spiceworks might not have had this out back then, but the feature is called Remote Support:
https://community.spiceworks.com/tools/remote-support/

##### Comment Metadata
- Posted at: almost 7 years ago
- Author title: QA Support at Rootstock Software




## Related Product
[Spiceworks Cloud Help Desk](https://www.g2.com/products/spiceworks-cloud-help-desk/reviews)

## Related Category
[Help Desk](https://www.g2.com/categories/help-desk)

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