Contactually is by far the best affordable and easy to use better than all the others, nothing slips through the cracks implementation has given me a spare day each week and getting better all the time if you really want to stay on top of you prospect and customers look no further
Contactually is by far the best I have used others and found them too expensive or too difficult with this simple easy affordable CRM nothing slips through the cracks easy to manage does all of what the big guys do excellent well worth a look
Head of Indirect Sales and Business Development for Latin America
Joined June 2013
Responded almost 6 years ago
I've been using CRMs for the better part of the last 13 years so I can't say I remember how it was before that, but I can tell you the things I can't live without when discussing CRMs: I produce a lot of info that I just throw down there, and in order to actually manage it's health, I rely on reporting. The ability to run reports and create dashboards is today based on a) your contact DB health (remember that if you don't update your records, whatever you feed to your CRM, that's what you'll get), b) your policies for managing data and c) the implementation you make on that CRM.
All in all, ROI is quite obvious from at least a time management point of view to you after you implement a good CRM, let alone discuss numbers :)