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G2 User in Information Technology and Services

Pricing

over 1 year ago

If your pricing is usage-based, how do you deal with overages?

Vendor Responses

Response by SignalFx

over 1 year ago

We have a very simple model that doesn’t charge you any penalties, surge prices, or any other hidden costs for overages. You only pay for what you use. We provide you with plenty of controls and warnings to manage your usage. If it looks like you are approaching your purchased capacity limit, you’ll hear from us and have plenty of time to dial back your usage. If you decide to exceed your purchased capacity, we simply charge you in arrears for your extra usage that month at our standard monthly prices.