# No-download software

Does the customer or the support agent need to install software to screen share?

##### Post Metadata
- Posted at: over 7 years ago
- Net upvotes: 1


## Comments
### Comment 1

Neither the customer or the agent needs to download or install any software. Upscope cobrowsing is added to your website when you first sign up. After that, there are no installs needed, allowing agents to instantly see a customer's screen in one click.

##### Comment Metadata
- Posted at: over 7 years ago
- Author title: co-founder




## Related Product
[Upscope](https://www.g2.com/products/upscope/reviews)

## Related Category
[Co-Browsing](https://www.g2.com/categories/co-browsing)

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