# MSG91 API speed and reliability are great, but how do you handle slow reporting and support?

Using MSG91’s API feels easy and message sending is lightning quick, plus the pricing model is clear enough to budget confidently. Uptime and reliability have also been excellent, with no major downtime or message drops noticed. The main struggles are that visual reporting in the admin dashboard feels slow and outdated, and support response time for complex technical issues can lag. How are others improving reporting workflows and getting faster help when deeper technical problems come up?

##### Post Metadata
- Posted at: 2 months ago
- Author title: Hospitals and Health Care Derby
- Net upvotes: 1



## Related Product
[MSG91](https://www.g2.com/products/msg91/reviews)

## Related Category
[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas)

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