# IS there a way to have multiple people work towards answering questions for my consumers?

I want my employees to be able to answer questions from the consumer since I may not be able to get back to them as fast as I may want to.

##### Post Metadata
- Posted at: over 4 years ago
- Author title: Full Time College Student with Customer Service experience majoring in Business Management
- Net upvotes: 1


## Comments
### Comment 1

Hi Patrice - swivl has a built-in inbox and queue system for your employees and knowledge workers to be able to handle customer interactions all in one place. You can see all agent activity in one place. 

##### Comment Metadata
- Posted at: about 3 years ago
- Author title: Simplifying AI Training




## Related Product
[Swivl](https://www.g2.com/products/swivl/reviews)

## Related Category
[Chatbots](https://www.g2.com/categories/chatbots)

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