# Is PestPac a good fit for pest control companies managing both residential and commercial accounts, not just one or the other?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">My company handles a mix of residential and commercial pest control accounts. I'm wondering if PestPac is designed to handle both service types within the same platform, or if it's better suited to one over the other.</p>

##### Post Metadata
- Posted at: 5 months ago
- Net upvotes: 1


## Comments
### Comment 1

Running a mixed book of residential and commercial accounts is one of the most common setups in pest control, and the two service types have very different operational needs. Residential work is high-volume and recurring, while commercial work brings audit requirements, multi-unit properties, and documentation expectations that residential accounts never see.

We built PestPac to handle both within a single platform because that&#39;s how most pest control companies actually operate. On the residential side, that means recurring service scheduling, route optimization, automated reminders, and a customer portal for self-service. On the commercial side, PestPac includes IPM workflows, multi-unit building management for properties like apartment complexes and food processing facilities, and Logbook, which centralizes inspection reports, sighting logs, and licensing documentation so commercial accounts are always audit-ready.

Because both account types live in one system, your office staff isn&#39;t juggling two workflows, your reporting covers the whole business, and technicians use the same mobile app whether the stop is a single-family home or a commercial kitchen.

If you want to see how a mixed residential and commercial setup would look in practice, our team is happy to walk through your specific account structure.

##### Comment Metadata
- Posted at: 4 months ago




## Related Product
[PestPac by WorkWave](https://www.g2.com/products/pestpac-by-workwave/reviews)

## Related Category
[Field Service Management](https://www.g2.com/categories/field-service-management)

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