# How do you integrate with 3rd party products, e.g. IT monitoring?

Integrations

##### Post Metadata
- Posted at: over 8 years ago
- Net upvotes: 1


## Comments
### Comment 1

Unlike many basic notification products which for instant use a POP3 mailbox to process critical events, Enterprise Alert integrates with 3rd party applications via specific 2-way, agent-less(!) connectors. This leaves your existing infrastructure almost untouched and integration becomes plug&play.

It also makes integration much more powerful by enabling a more granular processing and filtering of information and the subsequent addressing of alerts. It also enables the feedback of notification workflow results into the event source, e.g. updating a status of an incident ticket if it was accepted by a user on a mobile phone. On top, Enterprise Alert provides a range of basic, open APIs like SOAP, XML file, SMTP, etc.

##### Comment Metadata
- Posted at: over 8 years ago
- Author title: Bootstrapped Entrepreneur | Founder and CEO of Derdack & SIGNL4 | MBA Information Technology




## Related Product
[DERDACK Enterprise Alert](https://www.g2.com/products/derdack-enterprise-alert/reviews)

## Related Category
[IT Alerting](https://www.g2.com/categories/it-alerting)

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