# Improve the human support when anything goes wrong in the automation

When something goes wrong in the system , in stead of the keeping the end user aloof , make sure to give proper support and assistance, so that the flow of the everyday task does not hinder the day to day activity .

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Associate Software Engineer
- Net upvotes: 1


## Comments
### Comment 1

If you want to handle such situations you can make the bot an attended one. You can sent email of confirmation or any task or error to the development or deploying team in wake of any issues the bot faces so that they can resolve it manually if required. The bot can be designed in such a way that each taksbots is independent of the former taskbots and yet dependent on the task itself.lets say you want to generate an invoice,for the we can create 3 bots a data extraction bot, a data validation and finally a data entry bot. The extraction , validation and entry/submit bots are independent of each other but dependent on the task itself, i.e validation bot must be triggered if and only if there is a extracted data, if not human assistance must be requested by the bot

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: RPA Developer 



### Comment 2

This might be one of the case.
This is like two side of the coin ,
but if you look the positive point of view of automation , it will definitely ease 50% of human task. 

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Business Lead at Tata Consultancy Services



### Comment 3

automation is leading to an atrophy of human skills that may leave us more vulnerable when responding to unexpected situations or when things go wrong

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: team member
- Net upvotes: 1


### Comment 4

automation is leading to an atrophy of human skills that may leave us more vulnerable when responding to unexpected situations or when things go wrong

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: team member
- Net upvotes: 1



## Related Product
[Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)

## Related Category
[AI Orchestration](https://www.g2.com/categories/ai-orchestration)

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