# I would like a report that provides utilization data per line purchased - currently - there is no way to pull that type of reporting. We know how our call center does - but we have no idea if our staff are using their Nextiva lines that support the investment.



##### Post Metadata
- Posted at: almost 5 years ago
- Author title: Leadership &amp; Process Trainer
- Net upvotes: 1


## Comments
### Comment 1

Hello Annie, thank you for your post. If you have Call Center reporting you can run an agent call detail report to see how many calls the individual agents are taking. Otherwise you can use voice analytics to view per agent usage. If you need further assistance please email us your contact information at hello@nextiva.com, and we’ll have our team reach out ASAP.

##### Comment Metadata
- Posted at: over 4 years ago
- Author title: Customer Advocacy Program Manager at Nextiva




## Related Product
[Nextiva](https://www.g2.com/products/nextiva/reviews)

## Related Category
[VoIP Providers](https://www.g2.com/categories/voip-providers)

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