# I'm not sure why G2 just turned my review into a question/discussion. Very weird liberty to take .

I have been a Max user, who paid annually up front, for many years. My business has grown out of this tool and I have been trying to switch to their API membership instead, which is MORE MONEY per month than what I currently have. Photoroom is refusing to let me upgrade to a more expensive membership. They want me to wait a full year to change my policy, or to double pay for two products when I only need one. I have been going back and forth with them for weeks, and they are making it clear they could care less if I stay or go. I guess this is how they treat their long time loyal customers. Totally backwards. I have cancelled my membership renewal and have decided to switch to Pixelcut.

##### Post Metadata
- Posted at: 2 months ago
- Author title: Owner
- Net upvotes: 1



## Related Product
[Photoroom](https://www.g2.com/products/photoroom/reviews)

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