# How is privacy guaranteed in the design of the Software?



##### Post Metadata
- Posted at: almost 7 years ago
- Net upvotes: 1


## Comments
### Comment 1

The KeenCorp software is comparable to a spam filter: the text of e-mails is automatically processed by the algorithm. For every text, sender-receiver details are anonymized up until the level of a pre-defined group (e.g. the groups ‘accounting’ or ‘management’) of at least 10 persons. In addition, for each processed text, names, place names and company names are automatically anonymized before processing. Finally, the only information stored is a single combined score or index, a number, for each defined group. As a result of this, a single measurement can never be traced back to an individual. This process is explained in more detail in the video (available from KeenCorp website).

KeenCorp’s Privacy by Design is in fact comparable to 4 locks on the door to an empty room:
1. Anonymization and reference removal
2. Minimal group size 10
3. For each communication a single numeric index is calculated. This index is added to the average of the group, like a drop of water to a glass. Every day a combined score for every group is generated.
4. No content is ever stored.

The ‘room’ is empty because KeenCorp doesn’t actually look at what is being written, but at the way it is being written.

So, each individual’s privacy and confidentiality are 100% protected and the software is designed to do this. Individual communication content is never stored and scores can never be traced back to an individual. The KeenCorp’s algorithm does not look at personal content and content is never stored.

##### Comment Metadata
- Posted at: almost 7 years ago
- Author title: I provide certainty that risks pay off in a hospitable world




## Related Product
[KeenCorp](https://www.g2.com/products/keencorp/reviews)

## Related Category
[Text Analysis](https://www.g2.com/categories/text-analysis)

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