# How has CallRail helped you identify which campaigns are driving calls?

We use CallRail to track which campaigns are driving calls and which are not, so we can optimize ad spend. Some of the setup can be a little challenging, but the support documentation and customer service have been helpful. For those using it day to day, what setup steps or best practices made campaign call tracking easier for you?

##### Post Metadata
- Posted at: 2 days ago
- Author title: Director of Marketing Technology (MarTech) at Young Life
- Net upvotes: 1


## Comments
### Comment 1

CallRail has been key for me to quantify customers and prove exactly where calls came from, which makes it much easier to show what’s working across campaigns. I also like how quickly I can switch numbers and use the straightforward call forwarding options to route calls to the right person. The downside is that new numbers add up fast when I’m running a lot of campaigns, and I’ve had times where a call wasn’t recorded even though I was relying on those recordings.

##### Comment Metadata
- Posted at: 1 day ago
- Author title: Marketing Manager | Digital Marketing Expert




## Related Product
[CallRail](https://www.g2.com/products/callrail/reviews)

## Related Category
[Inbound Call Tracking](https://www.g2.com/categories/inbound-call-tracking)

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