# How does Unit21’s case management system work?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><strong>How does Unit21’s case management system work?</strong></p>

##### Post Metadata
- Posted at: about 1 month ago
- Net upvotes: 1


## Comments
### Comment 1

Unit21’s case management system centralizes alert triage, investigations, and compliance workflows within a single operational workspace. Analysts can review alerts, investigate entities, collaborate with teammates, and prepare regulatory documentation without switching between systems.

The platform provides an entity-centric investigation view that consolidates alerts, transactions, and related activities into a single timeline. Built-in graph analysis helps investigators uncover hidden relationships between accounts or actors that may indicate coordinated fraud or money laundering activity.

AI agents further support investigators by summarizing case data, highlighting relevant signals, and assisting with narrative generation for regulatory reporting. Every action taken within the system is automatically logged, ensuring full transparency and audit readiness for compliance teams and regulators.


##### Comment Metadata
- Posted at: 14 days ago
- Author title: AI Risk Infrastructure




## Related Product
[Unit21](https://www.g2.com/products/unit21/reviews)

## Related Category
[Anti-Money Laundering (AML)](https://www.g2.com/categories/anti-money-laundering)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: almost 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: almost 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: almost 13 years ago
  - Comments: 4