# How does the 30-day money back guarantee work?



##### Post Metadata
- Posted at: over 6 years ago
- Net upvotes: 1


## Comments
### Comment 1

If you cancel within 30 days of signing up, for any reason, you won't be charged a thing. We do not want your money unless you are truly happy with our product. If you choose to cancel your account in the future you will never be charged again. We charge per full month; we don't prorate for pending months in the payment cycle in case of a refund.

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: Project Manager (Expert)




## Related Product
[ProProfs Knowledge Base Software](https://www.g2.com/products/proprofs-knowledge-base-software/reviews)

## Related Category
[Customer Self-Service](https://www.g2.com/categories/customer-self-service)

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