# How does text answering work?

If I wanted to use Smith.ai for texting, how would it work?

##### Post Metadata
- Posted at: over 4 years ago
- Net upvotes: 1


## Comments
### Comment 1

Even though our live chat widget is mobile-friendly, sometimes potential clients just want to text you instead, or they find you on Google and text before even visiting your site. So, using your live chat account — and drawing from your chat quota and instructions — our agents can answer your text messages, too! Just request the service by emailing us at chat@smith.ai, we’ll give you a text-enabled number, and then you can start promoting it on your site and other marketing materials.



##### Comment Metadata
- Posted at: over 4 years ago
- Author title: SVP of Growth




## Related Product
[Smith.ai Live Chat](https://www.g2.com/products/smith-ai-live-chat/reviews)

## Related Category
[Managed Live Chat](https://www.g2.com/categories/managed-live-chat)

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