# How does Splashtop Remote Support compare for unattended access and ITSM integrations?

We chose Splashtop Remote Support mainly for lower licensing cost than TeamViewer and reliable unattended access to user PCs and servers, even on slower connections. Supporting both Windows and Mac is straightforward, and deployment and onboarding are easy, plus it’s helpful to collect device details directly in the app. On the downside, it has less native integration than Microsoft Remote Help, managing Macs adds overhead, and it has fewer enterprise auditing and compliance controls than BeyondTrust. If you use Splashtop, how have you handled integrations and Mac management at scale?

##### Post Metadata
- Posted at: about 11 hours ago
- Author title: Support Specialist Level III at Precision For Medicine
- Net upvotes: 1



## Related Product
[Splashtop Remote Support](https://www.g2.com/products/splashtop-inc-splashtop-remote-support/reviews)

## Related Category
[Remote Support](https://www.g2.com/categories/remote-support)

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