# How do you use CloudTalk call reviews and AI insights to save time after calls?

I like being able to review calls afterward, and the AI insights after calls are very helpful and save me a lot of time. I also find it useful to test my microphone and headset before a call to make sure the quality is good. For those using CloudTalk, how are you using call reviews and AI insights in your workflow, and do you also rely on the pre-call audio test?

##### Post Metadata
- Posted at: 3 months ago
- Author title: senior account manager
- Net upvotes: 1



## Related Product
[CloudTalk](https://www.g2.com/products/cloudtalk/reviews)

## Related Category
[Contact Center](https://www.g2.com/categories/contact-center)

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