# How do you monitor and redirect unanswered extension calls in net2phone?

net2phone has helped streamline our business calls, and transferring callers to the right extension is very easy. That said, we have run into a few technical issues, and as an admin I would like more visibility into all calls coming into every extension so they can be monitored and redirected if unanswered. For those managing net2phone, how are you handling call monitoring across extensions today?

##### Post Metadata
- Posted at: 14 days ago
- Author title: office administrator
- Net upvotes: 1



## Related Product
[net2phone](https://www.g2.com/products/net2phone-g2/reviews)

## Related Category
[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)

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