# How do you make it easier for users to join a Zoho Assist remote session?

Zoho Assist has been easy to use and fast for me, especially on Apple devices, and it helps a lot with troubleshooting since I can see the user’s screen and work through issues without so much back-and-forth. The main challenge is that I sometimes have to walk users step-by-step just to join the remote session, and clearer on-screen instructions would help us start faster. What tips or workflows do you use to help users join quickly and avoid delays?

##### Post Metadata
- Posted at: about 19 hours ago
- Author title: Owner
- Net upvotes: 1



## Related Product
[Zoho Assist](https://www.g2.com/products/zoho-assist/reviews)

## Related Category
[Remote Support](https://www.g2.com/categories/remote-support)

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