# How do you justify Reachdesk costs when sending swag as a customer touch point?

I like being able to send customers swag through Reachdesk and use it as a touch point, and it has helped me build goodwill after meeting with customers. The downside is pricing, some items feel really expensive for what they are (for example, 12 cookies for $70). How are others handling cost concerns while still using swag to strengthen customer relationships?

##### Post Metadata
- Posted at: 11 days ago
- Author title: Customer Success Manager
- Net upvotes: 1



## Related Product
[Reachdesk](https://www.g2.com/products/reachdesk/reviews)

## Related Category
[Direct Mail Automation](https://www.g2.com/categories/direct-mail-automation)

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