# How do you handle slow or unclear support responses in FarEye for last-mile delivery?

FarEye has been convenient to use, and customer support is generally strong. The main challenge is that some queries take time, and sometimes the problem is not fully understood, which makes you wish support would call when something is unclear. On the operations side, last-mile delivery and quality checks have been going smoothly. How do you get faster, clearer resolutions from support when an issue needs more back-and-forth?

##### Post Metadata
- Posted at: 2 months ago
- Author title: Operation Manager
- Net upvotes: 1



## Related Product
[FarEye](https://www.g2.com/products/fareye/reviews)

## Related Category
[Last Mile Delivery](https://www.g2.com/categories/last-mile-delivery)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: about 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: about 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: about 13 years ago
  - Comments: 4