# How do you handle rule breaks from small text differences in Serrala automation?

We have seen big time savings from automating manual tasks and using the performance indicator review options, and it has reduced repetitive daily work for the team. One challenge is that rules can break when the text varies slightly, like when an NTP text includes a comma, and updating rules each time gets frustrating. Have you found a reliable way to build rules that tolerate these common character differences without constant maintenance?

##### Post Metadata
- Posted at: 4 months ago
- Author title: Cash Office administrator
- Net upvotes: 1


## Comments
### Comment 1

Good afternoon Cristina,
Thank you for highlighting this.

Serrala uses AI-powered data cleansing and enrichment tools to remove extra characters, reformat data based on regional standards, or intelligently classify or enhance data based on your system data and previous financial postings.
These tools are used at critical points in the process such as at the time of document capture to ensure high-quality data enters the system.
Extending similar cleansing functionality to other areas of our solutions is on our roadmap and actively under investigation. Feedback like yours helps us understand where it would have the most impact.

If you need any support, please don't hesitate to reach out at hotline@serrala.com.

##### Comment Metadata
- Posted at: 3 months ago




## Related Product
[Serrala](https://www.g2.com/products/serrala/reviews)

## Related Category
[Payment Processing](https://www.g2.com/categories/payment-processing)

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