# How do you handle chargebacks? Is there a fee?

How do you handle chargebacks? Is there a fee?

##### Post Metadata
- Posted at: almost 7 years ago
- Net upvotes: 1


## Comments
### Comment 1

Bolt will fully cover 100% of fraud-related chargeback costs chargebacks. Fraud-related chargebacks are chargebacks where the card owner claims they never authorized the transaction and their card was stolen. Businesses are still responsible for non-fraud-related chargebacks (damaged goods, goods not received, unhappy customers, product not as described, friendly fraud, etc.)


Our full chargeback terms are located here: https://bolt.com/chargeback-terms

##### Comment Metadata
- Posted at: over 6 years ago




## Related Product
[Bolt](https://www.g2.com/products/bolt-bolt/reviews)

## Related Category
[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection)

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