# How do you balance HubSpot Sales Hub’s ease of use with limits in customization and reporting?

HubSpot Sales Hub feels intuitive for managing contacts, tracking sales activities, and keeping customer info centralized, with helpful email tracking, task management, and pipeline visibility. At the same time, some advanced features seem harder to fully use without extra training or higher-tier plans, and customization and reporting can feel limited for complex needs. How have you handled those tradeoffs, and what workarounds or processes helped you get the reporting and customization you needed?

##### Post Metadata
- Posted at: 2 months ago
- Author title: Product Owner - Eczacıbaşı E-Commerce Initiative
- Net upvotes: 1



## Related Product
[HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)

## Related Category
[CRM](https://www.g2.com/categories/crm)

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