# How do I reset my password when the "reset password" emails don't come through?

There are some functionalities that require a login.  My logins are not working and the "reset password" emails do not come through.  There are no support emails or phone numbers.  The chat function is a bot that cannot solve the issue.

##### Post Metadata
- Posted at: over 4 years ago
- Author title: Broker of Record
- Net upvotes: 1


## Comments
### Comment 1

Hi there, please post your question on our community forum https://community.gonitro.com and our Support team will be able to advise. Many thanks.

##### Comment Metadata
- Posted at: about 2 years ago
- Author title: VP Marketing




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