# How did you simplify Weave setup for a confusing phone tree?

I like Weave’s “ask questions” setting because it lets me avoid calling in and speaking to someone when I don’t have to. But setting up the phone tree has been confusing. On the plus side, it’s been great for letting clients call or text, and it records conversations with transcripts and detailed notes. What helped you make the phone tree setup clearer or easier to manage?

##### Post Metadata
- Posted at: 4 days ago
- Author title: office manager
- Net upvotes: 1



## Related Product
[Weave](https://www.g2.com/products/weave-weave/reviews)

## Related Category
[Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)

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