# How customizable is the Unit21 platform?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true"><strong>How customizable is the Unit21 platform?</strong></p>

##### Post Metadata
- Posted at: about 1 month ago
- Net upvotes: 1


## Comments
### Comment 1

Unit21 is highly configurable so that organizations can tailor the platform to their specific fraud and AML risk programs. Teams can define detection rules, investigation workflows, alert prioritization logic, and escalation procedures directly within the platform.

The system supports flexible rule building, workflow automation, and custom alert routing so that compliance teams can adapt their monitoring strategies as risk patterns evolve. This allows organizations to respond quickly to new fraud tactics or regulatory requirements without large engineering projects.

AI agents enhance this flexibility by assisting with alert prioritization, case summarization, and investigative analysis. Over time, investigation outcomes help improve detection strategies and operational efficiency.


##### Comment Metadata
- Posted at: 14 days ago
- Author title: AI Risk Infrastructure




## Related Product
[Unit21](https://www.g2.com/products/unit21/reviews)

## Related Category
[Anti-Money Laundering (AML)](https://www.g2.com/categories/anti-money-laundering)

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