# How come logging in is so slow?

When I try to log in, it's really slow and sometimes it says "there's a problem. Please try again later. "How can I solve this problem? I mean I just ADORE HippoVideo and I think it is great...

##### Post Metadata
- Posted at: over 4 years ago
- Author title: CEO & Founder
- Net upvotes: 1


## Comments
### Comment 1

Hi Sarah, thanks for the love. There were some login issues with certain browsers and devices a while back, but those were quickly resolved. If the issue persists for you, please write to our Support support@hippovideo.io
They respond really quick :) 

##### Comment Metadata
- Posted at: about 4 years ago




## Related Product
[Hippo Video](https://www.g2.com/products/hippo-video-hippo-video/reviews)

## Related Category
[Video Email](https://www.g2.com/categories/video-email)

## Related discussions
- [How well does Trello scale into a larger team?](https://www.g2.com/discussions/1-how-well-does-trello-scale-into-a-larger-team)
  - Posted at: almost 13 years ago
  - Comments: 6
- [Can we please add a new section](https://www.g2.com/discussions/2-can-we-please-add-a-new-section)
  - Posted at: almost 13 years ago
  - Comments: 0
- [Quantifiable benefits from implementing your CRM](https://www.g2.com/discussions/quantifiable-benefits-from-implementing-your-crm)
  - Posted at: almost 13 years ago
  - Comments: 4