# How can we improve ease regarding difficulties with audio and video for users

?

##### Post Metadata
- Posted at: over 6 years ago
- Author title: Founding Director
- Net upvotes: 2


## Comments
### Comment 1

Hello, Linda. Now, your question is too generic, but if you are talking about making it easier for people to use the audio and video, I have seen no more practical solution than Whereby. --- Even though, if some of your users simply cannot authorize their webcam/microphone on their browser, I will tell you a solution that has worked for us: We simply made a small collection of snapshots showing how to do that. So, I would suggest that you: 1) take some screenshots of the first-time meeting process. 2) send them to your users before the first meeting. Chances are they will only need to authorize their webcam/mic once.

##### Comment Metadata
- Posted at: over 6 years ago
- Author title: TopEnglish.io




## Related Product
[Whereby Meetings](https://www.g2.com/products/whereby-meetings/reviews)

## Related Category
[Video Conferencing](https://www.g2.com/categories/video-conferencing)

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