# How are you using HopToDesk session recordings and duration exports for support and billing?

We switched to HopToDesk for remote support and found it easy to use with strong performance. The biggest wins for us are fully automated video recording of every session, exporting session durations for billing, and creating branded modules for customers. It also works well when someone is already on the computer or connected via RDP, plus tools like on-screen drawing and screenshots help in day-to-day support. How are you setting up these features, and what workflows have worked best for your team?

##### Post Metadata
- Posted at: 3 months ago
- Author title: X-ERP Fachhandelsbetreuer bei X-DIGI GmbH, Heiligenhaus | Auf der Suche nach neuen Partnern | X-ERP All-in-One Company Management
- Net upvotes: 1



## Related Product
[HopToDesk](https://www.g2.com/products/hoptodesk/reviews)

## Related Category
[Remote Desktop](https://www.g2.com/categories/remote-desktop)

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