# How are you using Geoplugin location and time zone data to speed up support responses?

Geoplugin has been accurate for live tracking and detecting country code, time zone, region, and local currency, which can be pushed into a ticket system to help support teams respond faster. The main challenge is that the Help Centre or Knowledge Base could offer simpler guidelines for non-technical users, even though the backend performance is solid. If you use Geoplugin, what setup tips or documentation improvements would make it easier for your team to get value quickly?

##### Post Metadata
- Posted at: 2 months ago
- Author title: Customer Success Lead
- Net upvotes: 1



## Related Product
[Geoplugin](https://www.g2.com/products/geoplugin/reviews)

## Related Category
[Location Intelligence](https://www.g2.com/categories/location-intelligence)

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