# How are you using Alta to spot upsell opportunities without manual account reviews?

We use Alta to identify growth potential in existing customer accounts, so CSMs don’t have to sift through every account manually. It helps by pulling together context from scattered sources like CRM data, product usage, and CSM notes, giving the team a solid starting point while still leaving the final outreach decision to the CSM. We did have to tweak some messaging so it sounded right for current customers vs new prospects. How have you handled messaging and outreach for existing customers once Alta flags an opportunity?

##### Post Metadata
- Posted at: 21 days ago
- Author title: VP of Revenue Operations
- Net upvotes: 1



## Related Product
[Alta | AI GTM System of Actions](https://www.g2.com/products/alta-ai-gtm-system-of-actions/reviews)

## Related Category
[AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)

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